Withdrawal Instructions & Model Withdrawal Form
Consumers have a right of withdrawal for contracts for the delivery of goods in accordance with the following provisions.
A consumer is any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activity.
Withdrawal Instructions
Right of Withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period is 30 days from the day on which you, or a third party named by you who is not the carrier, have taken possession of the last goods.
To exercise your right of withdrawal, you must inform us:
Christoph Klug
Merricher Str. 10
50321 Brühl, Rheinland
Germany
Tel.: +49-2232-993388
Email: info@dropo.de
by means of a clear statement, for example by letter or email, of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, but this is not mandatory.
You may also complete and submit the model withdrawal form or another clear statement electronically on our website:
If you make use of this option, we will promptly send you confirmation of receipt of such withdrawal, for example by email.
To meet the withdrawal deadline, it is sufficient for you to send your notification concerning your exercise of the right of withdrawal before the withdrawal period has expired.
You may also exercise your right of withdrawal online at:
https://dropodx.com/widerruf-formular
If you use this online function, we will promptly send you an acknowledgement of receipt on a durable medium, for example by email, containing information on the content of the withdrawal statement as well as the date and time of its receipt.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs, except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us.
The reimbursement will be made without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract.
For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this reimbursement.
We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract.
The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary for checking their condition, properties and functionality.
Exclusion or Premature Expiry of the Right of Withdrawal
The right of withdrawal expires prematurely for contracts:
- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
The right of withdrawal does not apply to consumers who, at the time of conclusion of the contract, do not belong to any member state of the European Union and whose sole place of residence and delivery address at the time of conclusion of the contract are outside the European Union.
Model Withdrawal Form
If you wish to withdraw from the contract, please complete this form and return it to us.
To:
Christoph Klug
Merricher Str. 10
50321 Brühl, Rheinland
Germany
Email: info@dropo.de
I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ():
Ordered on () __________________ / received on () __________________
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s), only if submitted on paper:
Date:
(*) Delete as appropriate.